Return Policy

Introduction

At Wenzhou Dream Garden Amusement Equipment Co., Ltd., we are committed to ensuring your complete satisfaction with every purchase. If you are not satisfied with your order, we are here to help.

Eligibility for Returns

You may return most new, unopened items within 30 days of delivery for a full refund. Items must be in their original condition and packaging to be eligible for a return.

Return Process

To initiate a return, please follow these steps:

1. Contact our customer service team at info@toymakerinchina.com or +86-1338686433987 to request a return authorization.

2. Fill out the return form provided by our team.

3. Pack the item securely in its original packaging and include the return form.

4. Ship the item to the following address:

Refunds and Exchanges

Once we receive your returned item, we will inspect it and notify you that we have received your return. If the return is approved, we will initiate a refund to your original method of payment within [number of days] days. Alternatively, you may request store credit or an exchange.

Shipping Costs

Customers are responsible for paying the shipping costs for returning items. Shipping costs are non-refundable.

Contact Us

If you have any questions about our return policy, please contact us at info@toymakerinchina.com or +86-1338686433987.